Shipping

Processing Time

All orders are carefully packed and shipped from Texas.

Please allow 5–10 business days for processing before your order ships. During new collection launches or sales, processing times may be slightly longer.

Please allow up to 2 weeks for processing. Every Get Melted piece is created just for you, which means a little extra time before it ships. We promise it’s worth the wait. 🩷

Once your order has shipped, you’ll receive a tracking number via email.

Shipping

Shipping times vary depending on your location and the shipping method selected at checkout.

Please note that Get Melted is not responsible for delays caused by USPS or other shipping carriers.

Lost or Stolen Packages

Once a package has been marked as delivered, Get Melted is not responsible for lost or stolen packages. If you experience an issue with delivery, please contact the shipping carrier directly.

Returns & Exchanges

At this time, all sales are final.

Due to the limited nature of our collections, we are unable to accept returns or exchanges for:

  • Apparel
  • Accessories
  • Beauty products
  • Sale items

Please review sizing carefully before placing your order.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please email us within 7 days of delivery with:

  • Your order number
  • Photos of the item
  • Photos of the packaging (if applicable)

We’ll gladly work with you to make it right

Questions?

We’re always happy to help!

Email us at:

meltedestheticss@gmail.com